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this is a video I shot driving back and forth between AT&T and geek squad while on the phone with LG. The problem was the LG phone that we had charging was not working. I've had geek squad ever since I've had a cell phone it is now up to 999 a month for the basic plan but also comes with $150 deductable. So I paid the deductible and had the cell phone replaced. 2 1/2 months later the LG G3 cell phone had a charge port that overheated. I was told once again I will have to pay on the other hundred and 150 dollars to get another cell phone. That would be $300 within a three month timeframe on deductibles. That is insane. If the cell phone had a software problem and overheated that is not my fault. I already paid one deductible only to receive a faulty cell phone. I'm just venting my frustrations here. It's almost like having a brand-new car finance but you can try because you crashed it without insurance.

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